Privacy policy

1. Who we are

End Chronic Disease Institute, Inc. (“End Chronic Disease,” “we,” “us” or “our”) is a nonpartisan nonprofit organization recognized under Section 501(c)(3) of the Internal Revenue Code (EIN 99-3548449). We operate the website at www.endchronicdisease.org (the “Site”).

This Privacy Policy explains what information we collect when you visit the Site, how we use it, whom we share it with, and the choices you have. By using the Site, you agree to the practices described here.

2. Information we collect

2.1 Information you give us

You can use the Site without telling us who you are. We collect personal information only when you choose to provide it:

• Contact form. When you send us a message through the contact form, we ask for your first name, last name and email address, an optional organization name, and your message. You may also tick a box to join our newsletter.
• Newsletter sign-up. When you subscribe to our newsletter, we collect your email address.
• Email you send us. If you email us directly, we keep the email and any information you include in it.
• Donation and donor information. If you donate to us, we will receive information about you and your donation from our third-party donation processor.
• Voluntary surveys. We may conduct voluntary surveys of Site users (for example, emailing you a questionnaire or directing you to a separate page).

Please do not include sensitive personal information, such as details about your health, in the message field or in emails to us. We do not ask for it and do not need it to respond to you.

2.2 Information collected automatically

When you visit the Site, we automatically collect some technical information about your visit, including:

• the pages you view, the links you click, and the date and time of your visit;
• the length of time spent on pages;
• the frequency of visits;
• the website that referred you to us;
• your browser type, operating system and device type;
• your approximate location (city or region) derived from your IP address; and
• cookie identifiers that recognize your browser on return visits.

This information is collected through cookies and similar technologies, described in Section 4.

2.3 Information we do not collect on the Site

• We do not offer user accounts, so we collect no passwords or login details.
• We do not collect payment card or bank information. Donations are processed by a third-party processor on its own secure pages (see Section 6).
• We do not collect precise geolocation, phone numbers, or postal addresses through the Site unless you voluntarily provide it.
• We do not use advertising pixels or sell or share information for targeted advertising.

3. How we use information

We use the information we collect to:

• respond to your messages and inquiries, including media inquiries;
• provide relevant information to you and the general public;
• determine how to facilitate services online and administer the Site;
• develop and improve our publications, research, programs, events, and activities;
• send you our newsletter and updates about our work, if you have subscribed;
• maintain our contact records and manage our relationships with supporters;
• understand how the Site is used so we can improve its content and performance;
• measure the effectiveness of our outreach, including public-service advertising through Google Ad Grants;
• protect the Site against spam, abuse and security threats; and
• comply with legal obligations.

We do not use your information to make automated decisions that have legal or similarly significant effects on you.

4. Cookies and analytics

Cookies are small text files placed on your device by a website. The Site uses the following first-party cookies. We do not use third-party advertising cookies.

4.1 Your choices about cookies

• Browser settings. Most browsers let you block or delete cookies. Blocking cookies will not prevent you from reading the Site or using its forms.
• Google Analytics opt-out. You can prevent Google Analytics from collecting your data across all websites by installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.
• HubSpot. You can prevent HubSpot tracking by blocking cookies in your browser.

The Site does not currently respond to browser “Do Not Track” signals, because there is no common standard for how websites should interpret them.

5. How we share information

We do not sell your personal information, and we do not share it with third parties for their own marketing without your prior consent. We share information in the following circumstances:

5.1 Service providers

We use trusted companies to perform services for us, including but not limited to hosting and maintenance of the Site, storing form submissions, managing our contact list, sending our newsletter, performing Site analytics and performance monitoring, and analyzing Site traffic. They may access personal information only to perform services for us and are not permitted to use it for their own purposes.

5.2 Legal and safety

We may disclose information if we believe in good faith that doing so is required by law, subpoena or other legal process, or is necessary to protect the rights, property, or safety of End Chronic Disease, our supporters, or the public, investigate fraud, or respond to a government request.

5.3 Organizational changes

In the event of a merger, acquisition, or any form of sale of some or all of End Chronic Disease’s assets to a third party, we may also disclose your personal information to the third parties concerned or their professional advisors. In the event of such a transaction, the personal information held by End Chronic Disease will be among the assets transferred to the third party.

5.4 Aggregated information

We may share statistics about Site usage that do not identify any individual, for example the number of visitors in a month.

6. Donations

When you click a Donate button on the Site, you leave our website and complete your gift on pages operated by our donation processor. Our donation processor collects your name, contact details and payment information under its own privacy policy and terms, available on its website. We do not receive or store your payment card details. Our donation processor provides us with donor information, such as your name, email address and gift amount, which we keep in our contact records so that we can thank you, provide tax receipts, and keep you informed about our work.

7. Email communications

If you subscribe to our newsletter, we will send you periodic emails about our work, research, and policy developments. Every newsletter includes an unsubscribe link, and you can stop these emails at any time by clicking it or by emailing us at info@endchronicdisease.org. We may still send you non-marketing emails, such as a reply to a message you sent us or a donation receipt.

We never share your email address with third parties for their own marketing without your consent.

8. How long we keep information

Contact form submissions are kept in our form storage and contact database pursuant to our record retention policy.

Newsletter subscriptions are kept until you unsubscribe, after which your address is retained only on a suppression list so that we do not email you again.

Analytics data is retained in Google Analytics for fourteen months in identifiable form, after which only aggregated reports remain.

9. Children

The Site is intended for a general adult audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. Please contact us at info@endchronicdisease.org if you suspect that we have collected any such information. If we learn that we have collected the personal information of a child under 13 without verifiable parental consent, we will take steps to delete the information as quickly as possible.

10. Security

The Site is served only over encrypted HTTPS connections, and we use reputable service providers that maintain their own security programs. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

11. Links to other websites

The Site links to news articles, broadcasts, podcasts and other websites that we do not control, including our donation processor and social media platforms. Their privacy practices are governed by their own policies, and we encourage you to read them.

12. Visitors outside the United States

The Site is operated from the United States and is intended for a U.S. audience. If you visit from outside the United States, your information will be processed and stored in the United States, where privacy laws may differ from those in your country.

13. Changes to this policy

We may update this policy from time to time. When we do, we will change the effective date at the top of this page. Your continued use of the Site after a change means you accept the updated policy.

14. Contact us

If you have questions about this policy or about how we handle your information, please contact us:

End Chronic Disease Institute, Inc.
1130 Ogletown Road, PMB #2284, Suite 2
Newark, DE 19711
info@endchronicdisease.org